PRIVACY POLICY

Yeoman’s ABSELUT (PROCESS CONSULTANTS) takes the privacy of your information seriously. This Privacy Notice describes the types of personal information we collect from you through our stores, website, including sub-domains and mobile applications. It also describes the purposes for which we collect that personal information, the other parties with whom we may share it and the measures we take to protect the security of your data. It also tells you about your rights and choices with respect to your personal information, and how you can contact us about our privacy practices. 

   

You are advised to carefully read this Privacy Notice before using or availing any of our products and/or services.

DEFINITIONS

In this Privacy Notice, the following definitions are used:

Cookies

A small file placed on your device by our website or mobile application when you either visit or use certain features of our website or mobile application. A cookie generally allows a website to remember your actions or preference for a certain period of time.

Data

Includes non-personal information, personal information and sensitive personal information about you, which either directly or indirectly in combination with other information, could allow you to be identified when you visit our stores, website and/or mobile application.

User or you

The natural person who accesses our stores, website or mobile application

WHAT DATA DO WE COLLECT ABOUT YOU

     Contact information: first and last name, email address, postal address, country, employer, phone number and other similar contact data.        

     Financial information: payment instrument information, transactions, transaction history, preferences, method, mode and manner of payment, spending pattern or trends, and      other similar data.        

     Technical information: website, device and mobile app usage, Internet Protocol (IP) address and similar information collected via automated means, such as cookies, pixels and      similar technologies (if required).        

     Transaction information: the date of the transaction, total amount, transaction history and preferences and related details.        

     Product and service information: Your account membership number, registration and payment information, and program-specific information, when you request products                and/or services directly from us, or participate in marketing programs.        

     Personal information: Age, sex, date of birth, marital status, nationality, details of government identification documents provided, any other personal information provided in          responses to surveys or questionnaires (if required).        

     Your loyalty membership information, account details, profile or password details  Your reviews, feedback and opinions about our products, programmes and services.  

DATA THAT IS COLLECTED AUTOMATICALLY

We automatically collect some information when you visit our website or use our mobile application. This information helps us to make improvements to our content and navigation. The information collected automatically includes your IP address.

DATA SHARED BY YOU

PROCESS CONSULTANTS may collect your Data in several ways from your use of our stores, website or mobile application. For instance:

     When you register with us to receive our products and/or services;  

     When you conduct a transaction with us or attempt a transaction at our stores, on our website or mobile application;  

     When you complete surveys conducted by or for us;  

     When you elect to receive any communications (including promotional offers) from us;  

     From the information gathered by your visit to our stores, website or mobile application;  

MINORS

Our website and mobile application do not offer products or services for use by minors. If you are under 18, you may use our website or mobile application only with the involvement of a parent or guardian.

PROTECTING PROCESS CONSULTANTS

We may release Data when we believe release is appropriate to comply with applicable law or legal process, enforce or apply the Terms of Use of our website or mobile application and other agreements, protect PROCESS CONSULTANTS against harm or financial loss, when we believe disclosure is necessary to protect individuals’ vital interests, or in connection with an investigation of suspected or actual fraudulent or illegal activity. This may include exchanging information with other companies and organizations for fraud protection, risk management and dispute resolution. This does not include selling or otherwise disclosing personally identifiable information from users for commercial purposes in violation of this Privacy Notice.

BUSINESS TRANSFERS

As we continue to develop our business, we might sell or buy subsidiaries or business units. Your Data (including in relation to loyalty programs) may be transferred as part of such transaction.

THIRD PARTIES

We may also share your Data with other third parties where:

  1. You request or authorize us to do so;

  1. We need to comply with applicable law or respond to valid legal process; or

  2. We need to operate and maintain the security of our website or mobile application, 

KEEPING DATA SECURE

We will use technical and organisational measures to safeguard your Data and we store your Data on secure servers. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us by e-mail.

RETENTION OF DATA

PROCESS CONSULTANTS retains Data for as long as necessary for the use of our products and/or services or to provide access to and use of our website or mobile application, or for other essential purposes such as complying with our legal obligations, resolving disputes, enforcing our agreements and as long as processing and retaining your Data is necessary for our legitimate interests. Because these needs can vary for different data types and purposes, actual retention periods can vary significantly. Even if we delete your Data, including on account of exercise of your right under Clause 12 below, it may persist on backup or archival media for audit, legal, tax or regulatory purposes.

WHERE WE STORE DATA

Data collected under this Privacy Notice is hosted on servers located in India.

CHANGES TO THIS PRIVACY NOTICE

Our business changes constantly and our Privacy Notice will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website and mobile application frequently to see recent changes. The updated version will be effective as soon as it is accessible. Any changes will be immediately posted on our website and mobile application and you are deemed to have accepted the terms of the updated Privacy Notice on your first use of our website or mobile application or first purchase of the products and/or services following the alterations. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

SEVERABILITY

If any court or competent authority finds that any provision of this Privacy Notice (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Privacy Notice will not be affected.

HOW TO CONTACT US

To request to review, update, or delete your personal information or to otherwise reach us, please submit a request by e-mailing us at info@processconsultants.in. You may contact us for information on Service Providers, with whom we may share your Data in compliance with this Privacy Notice and applicable law. We will respond to your request within 30 days.

GRIEVANCES CORRESPONDENCE

Please see below the details of our grievance officer mail id

Email: info@processconsultants.in

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